25 September 2012

Mad Letter

"Mom, are you going to write my teacher a mad letter?"

A mad letter? Why yes, I'm sure I have quite a few mad letters in me just waiting to come out!

Most likely he was thinking of my conversation with Walter after picking up a pizza on Sunday.  I will not name the pizza establishment because we love it and will continue going there...and I reserve my right to continue to complain about this one issue every week. But I will say at this particular place, they make the pizza in front of you and you take it home to bake (got it?).

Allow me a chance to vent the frustration we have with this pizza place. 

Our kids only eat pepperoni pizza (maybe cheese, but that would get plenty of grumbles). Asher has been known to refuse to eat a pepperoni pizza because his slice had a half piece of pepperoni from where I had cut the pie in pieces. This is a ridiculous approach to pizza, but we accept it because the idea is for us to have one grumble free meal a week, which is pizza on Sunday evenings while watching a show.

I can tell this post is going to get way long, I apologize, but I'm going to explain my story!

So I call ahead to order our pizza when we leave church so it will be ready for pick up by the time we get across town to run in and get it on our way home. When I call, the kind PM employee will state the special pizza of the day and I will often choose that. But I will ask for half to be pepperoni and half to be the magnificent combo of sausage, deli pepperoni, Parmesan, red onions, mushrooms and whatever else they include in the on sale combination of the week.

Sometimes they state they intend to charge me extra for half to be just pepperoni and the other half to be sausage, deli pepperoni, Parmesan, red onions, mushrooms... In this case, I usually choose to get all pepperoni and forget the sale sausage, deli pepperoni, Parmesan, red onions, and mushrooms.  But sometimes there is no mention of charging me extra so I go ahead with my half pepperoni/half sausage, deli pepperoni, Parmesan, red onions, and mushrooms request.

This inconsistency in sometimes charging me for the substitution and sometimes not charging me drives me crazy in itself. Not to mention that they want to charge me more for actually taking less toppings (rather than having a whole pizza of sausage, deli pepperoni, Parmesan, red onions, and mushrooms, I am asking for them to only give me half of those yummy toppings and half just plain pepperoni).

But this week, I ordered the pizza with half sausage, deli pepperoni, Parmesan, red onions, and mushrooms, and half pepperoni and there was no mention of extra charge.  When I arrived to pay for the pizza, the PM employee informed me she was going to charge me extra because I had an extra topping.  We both looked at my pizza and I saw half of it with sausage, deli pepperoni, Parmesan, red onions, and mushrooms, and the other half with sad looking plain pepperoni and I laughed at the idea that the side with just pepperoni was going to cost me more because it was an "extra" ingredient.

She must have understood the ridiculousness and without further argument took off the extra charge.

Still! I arrived back to my family in the van ranting about the crazy logic and inconsistency of sometimes wanting to charge me for this "extra topping" and sometimes not. And how crazy they are for wanting to charge me more for taking less ingredients!  I proclaimed that I was going to write a letter to the company describing my problem.  My only hold back was explaining this all on paper in a respectful succinct way.  (And you might agree I do need some work on explaining this problem after reading this post.)

Asher heard all of my expressions to Walter and obviously internalized this idea of writing a "mad letter."

So when I began getting frustrated over not understanding why he urgently needed headphones for school which he has not yet used, he suggested I write a letter to his teacher wondering why she was "wanting all of the moms to go out and waste money."

In fact, he finished his meal, asked to be dismissed, and immediately went to work writing this mad letter for me.

So now all we need to do is get a stamp on that envelope and send it on its way.

And all I need to do is copy and paste this pizza frustration into a new mad letter document and send it on its way too!

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